เจ้าหน้าที่บริการลูกค้า
Nilfisk Co., Ltd.- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Ensure customer satisfaction and provide professional customer support.
- Bachelor's degree in any field
- Minimum 1-3 years of experience in customer service or sales support function
- Having skills in multiple platforms such as telephone, social media messaging, Facebook, Instagram, Line application, or live chat.
- Good communication and interpersonal skills
- Proficiency in computer programs, excel, Microsoft Word, Powerpoint
- Good command in both Thai & English
- Team player, service mind, positive thinking "Can do" attitude
- Group health and life insurance
- Provident Fund
- Staff training and development
- Fuel/transportation fees
- Marriage gift
- Recreational allowance
- Telephone bill allowance
- 5-day work week
- ประกันชีวิต
- Social security
- Health insurance
- Accident Insurance
- Funeral payment support
- Annual trip or party
- Performance/results-based bonus
Nilfisk Co., Ltd.Nilfisk was founded in 1906 by the Danish engineer P.A. Fisker. Today the company is a world-leading provider of professional and consumer floorcare equipment, vacuum cleaners, and high-pressure washers. Around 90 per cent of sales target professionals, while the remaining 10 per cent of the business is focused on consumers. Nilfisk products and services are sold in more than 100 countries and produced at 9 manufacturing sites across the globe. The main facilities are based in the U.S., Mexico, Hungary, Italy, and China. A total of 4,700 employees secured revenue of 1,069.5 mEUR in 2022. The largest single market is the U.S., covering 30% of revenue in 2022, followed by France (11%), Germany (10%), the U.K. (5%), and Denmark (4%)
Nilfisk Co., Ltd. incorporates in Thailand since 1999. The Company imports and distributes vacuum cleaners and other premium cleaning equipment for the commercial and industrial sectors. The Company has branches and service centers covering all over Thailand and also responsible for the businesses all over Indochina region.
